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Detecting Suicide Risk in Online Counseling Services

A Study in a Low-Resource Language

Amir Bialer, Daniel Izmaylov, Avi Segal, Oren Tsur, Yossi Levi-Belz, Kobi Gal

With the increased awareness of situations of mental crisis and their societal impact, online services providing emergency support are becoming commonplace in many countries. Computational models, trained on discussions between help-seekers and providers, can support suicide prevention by identifying at-risk individuals. However, the lack of domain-specific models, especially in low-resource languages, poses a significant challenge for the automatic detection of suicide risk. We propose a model that combines pre-trained language models (PLM) with a fixed set of manually crafted (and clinically approved) set of suicidal cues, followed by a two-stage fine-tuning process. Our model achieves 0.91 ROC-AUC and an F2-score of 0.55, significantly outperforming an array of strong baselines even early on in the conversation, which is critical for real-time detection in the field. Moreover, the model performs well across genders and age groups.

שפת פרסום אנגלית
דפים 4241-4250
כתב עת Proceedings - International Conference on Computational Linguistics, COLING
כרך 29
נושא מספר 1
סטטוס פרסום פורסם - 01.01.2022

ASJC Scopus subject areas

Theoretical Computer Science
Computer Science Applications
Computational Theory and Mathematics

Sustainable Development Goals

SDG 3 - Good Health and Well-being
קבצים וקישורים אחרים
Link to publication in Scopus