Bracha Shapira

Senior Academic

Identifying informational vs. conversational qestions on community qestion answering archives

Ido Guy, Victor Makarenkov, Niva Hazon, Lior Rokach,Bracha Shapira

Questions on community question answering websites usually reflect one of two intents: learning information or starting a conversation. In this paper, we revisit this fundamental classification task of informational versus conversational questions, which was originally introduced and studied in 2009. We use a substantially larger dataset of archived questions from Yahoo Answers, which includes the question's title, description, answers, and votes. We replicate the original experiments over this dataset, point out the common and different from the original results, and present a broad set of characteristics that distinguish the two question types. We also develop new classifiers that make use of additional data types, advanced machine learning, and a large dataset of unlabeled data, which achieve enhanced performance.

Publication language English
Pages 216-224
Publication status Published - 02.02.2018

ASJC Scopus subject areas

Computer Science Applications
Software
Computer Networks and Communications
Information Systems
Access to Document
10.1145/3159652.3159733
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Link to publication in Scopus