איתן בכמט

אקדמי בכיר

Airplane boarding meets express line queues

Airlines have been implementing several policies which partition passengers into groups of fast and slow passengers and placing them in different queue/row combinations. For example, the policy which provides boarding precedence to passengers needing assistance and families traveling with small children, or a policy which provides precedence to passengers with no overhead bin luggage. The idea of separating customers into groups with different service times also appears in the very different setting of express line queues, for example, in the supermarket or in server farms. Such queues have been extensively explored in the last 20 years in the queueing theoretic literature. We show that the two systems, airplane boarding with slow and fast passenger groups and express line queues are intimately related in the asymptotic regime where the ratio between the slowest and fastest customer becomes large. We produce good algorithms for placing different groups of passengers in the airplane boarding setting with competitive guarantees compared to optimal placements. We then show how we can analyze the airplane boarding setting using results from the express line setting. This relation provides a novel bridge between the theory of project management and the critical path method to which airplane boarding belongs and queueing theory to which express line queues belong. The analysis uses very basic notions and arguments from geometry, but in the setting of space-time (Lorentzian) geometry, a geometry which was invented to study relativity theory.

שפת פרסום אנגלית
דפים 1165-1177
כתב עת European Journal of Operational Research
כרך 275
נושא מספר 3
סטטוס פרסום פורסם - 16.06.2019

Keywords

Airplane boarding
Queueing theory
Space-time geometry
Transportation

ASJC Scopus subject areas

General Computer Science
Modeling and Simulation
Management Science and Operations Research
Information Systems and Management
גישה למסמך
10.1016/j.ejor.2018.12.017
קבצים וקישורים אחרים
Link to publication in Scopus